Your rights when buying a used car

If you find a fault with the car within the 30-day period, you have the right to ‘reject’ it. You’ll only be protected if: The car must be roadworthy and safe to drive. And if the seller doesn’t have the right to sell the car – if it’s stolen, for example – then the auctioneer generally won’t be liable.

When viewing, keep an eye out for other cars for sale parked around the property. If you buy online, consumer rights will still cover you.

Your rights when buying a used car


p>used cars in a dealership Be of satisfactory quality Your first step should always be to contact the company you bought from. You can use this if the car doesn’t match its description or if the seller is no longer in business. To get rid of dodgy cars quickly, dealers sometimes pose as private sellers. If you aren’t motor savvy, take someone more clued up with you to carry out checks on the car. But you’ll have to return the car within 14 days.

It’s not a legal right and it’s only possible if there’s enough money in the company’s bank account to meet the cost. But you’ll have to prove that the problem was there when you bought the car. Buying through your credit card means the credit card company has equal responsibility with the seller if there’s a problem.

Tips on buying from a private seller Your bank will try to reverse the transaction. Luckily, as with most other purchases, consumer rights are there to protect you. Be fit for purpose You should then get a refund within a fortnight of the dealer getting the car back. The car has not been delivered If you’ve bought a used motor from a dealership, you have the right to return the car within the first 30 days of purchase.

If you’re buying from an online dealer, you have the same rights as if you bought in person. These rights depend on where you buy the car. And be on guard if you contact the seller about a car and they don’t know which one you’re talking about.

If it’s not, by law, the seller must tell you, and you must both agree it’s being bought for scrap. It’s sometimes possible to get a refund through your bank – which is known as a chargeback application. You’re entitled to a full refund, or you can ask for a repair. Before you part with your money, make sure you’re happy with the condition of the car for its age and price.

If the car you’ve bought is above £100 but below £30,000 then you should be covered. The seller must be legally allowed to sell the vehicle If the car has any defects or known faults, the dealer must make you aware of them when viewing and before buying the car. Jump to. If you’re buying from a private seller online, you have the same rights as if buying in person. The fast and exciting pace of a live auction can be exhilarating but they’re dangerous if you’re not clued up.

Match its description This is in case something goes wrong and you need to take legal action. You have the right to cancel from the moment you place the order until 14 days from when you get your car. Compare car finance quotes Whether that’s a written ad or a verbal description, you should make sure the description matches.

The car you’re buying must: If you’ve bought a used car from a dealer and things go wrong, you’re protected under section 75 of the Consumer Credit Act 1974. The car is faulty or not of satisfactory quality You’ll need to check the terms and conditions of the auction before bidding. You may be asked to meet at a mutually convenient location, but try to avoid that. This is the “short-term right to reject” rule under the Consumer Rights Act 2015.

You might get a cheaper price buying from a private seller, but it’s more of a risk – you have fewer rights if something goes wrong. When the viewing takes place, record the address. Get a car check to make sure the car’s history is clean.

To avoid buying the car from a fraudulent seller, always try to view the car at the owner’s property. Your rights are: At a live car auction, you may not have any rights under the Consumer Rights Act. Buying through a dealership also means you have some rights under the Sale of Goods Act 1979. How do I claim money back on my credit card?

The seller has misrepresented the car. But your rights will depend on who the seller is. This will probably cost you money but could save you a lot of hassle. If they don’t reply or refuse to give you a refund, then contact your credit card company and follow their set steps.

The car has to match its description.

カテゴリー: Car


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